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please feel to contact us.buyers can return item(s) for a refund within 7 days from the day the item(s) were received, and the buyer is to afford the return cost. we are committed to your 100% satisfaction.the item(s) must be returned in the same exact condition as once it was delivered. features of exquisite workmanship, dignified style, smooth and comfortable writing, extraordinary design make pen into an exquisite . unique design and 100% good brand . buyers may return the item(s) for a refund if they are not as described or with quality issues within 7 days..syi