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buyers can return item(s) for a refund within 7 days from the day the item(s) were received, 2. time in transit: transit time varies with different shippimethods. 3. item processing time: the processing time for a specific order varies with the product type and stock status. mostly, processing time can be 3 to 15 working days. if you want to exchange the items received, you must contact us within 3 days of the receipt of your order. and you should pay the additional shipping fees incurred and the items returned should be kept in their original status.syi