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1. is there any warranty for the machine? a1. we offer one year warranty for the machine. 2. if the machines broken during the shipment, will you support us? a2. if it is confirmed that there is broken during the shipment, we will contact the shipping company for a claim for you. 3.can we customize my logo on the products? a3.sure. we support oem with certain quantity. 4.are you manufacture or trading company ? a4. we are the factory and will deliver the goods to you directly from the factory. 7.what's your transportation modes? a7: we support dhl, tnt, fedex, ups deliver; special line, by sea and by air. it will be based on customer's requirement..syi