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please don't hesitate to contact us if you have any questions or concerns before or after your purchase. we are committed to your 100% satisfaction.good gift for your friends or your family great for collection unique design and 100% brand features of exquisite workmanship, dignified style, smooth and comfortable writing, extraordinary design make pen into an exquisite work of art.office & school & business pen christmas/birthday/valentine gift.buyers may return the item(s) for a refund if they are not as described or with quality issues within 7 days