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1. welcome you come to our store , before order please see clear product detail , make sure the products is it suit you room . 2. please make sure your address is completely correct to avoid unsuccessfull delivery.and once order send out, address cannot be changed any more. 3. customers from brazil, please make sure your address includes the house number.4.address without phone number, the post office or express cannot contact you , that the parcel will return . 4. when you receive our products if have any problem , please feel contact me , we will reply you within 12 hours. 5. if have damage , please don't worried ,contact me first we will reply you within 12hours, we will be arrange resend you or refund you ..syi