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all products in our store support no reason to return and refund within 15 days confirm received of goods, including russia, france, spain, united states, brazil, poland, netherlands, canada,united kingdom, israel, south korea, australia, germany, italy, saudi arabia and uae total of 16 countries. tips color difference might be caused by different monitors,lights and other factors.please understand. notice usually,order comes without shoes box,only a pair of shoes.but if you need a box,