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buyers may return the item(s) for a refund if they are not as described or with quality issues within 7 days from the day the item(s) were received.the buyer is required to afford the return shipping cost, based on the condition of the item(s) received. as time difference and dhgate app no notice to seller,your email and chat will usually be answered within 24 hours, if you do not receive our reply, please kindly resent your email and we will reply to you as soon as possible. our product is suitable for any occasion, such as gatherings, parties, shopping, etc.we will choose the most suitable transportation channel according to different destination countries..syi