The consumer in public services: Choice, values and difference

The consumer in public services: Choice, values and difference
sku: COM9781847421807NEW
$26.43
Shipping from: Canada
   Description
The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
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