The How to Easily Handle Difficult People Handbook [signed]

The How to Easily Handle Difficult People Handbook is an easy-to-read text that breaks down the most common types of difficult people, what makes them tick and how to successfully communicate and respond to them.Whether you're looking for advice on dealing with a difficult boss or just can't handle your mother-in-law, The How to Easily Handle Difficult People Handbook is an inspirational guide that will have you leaving the encounter with a positive attitude and sense of accomplishment.