The Five Pillars of TQM: How to Make Total Quality Management Work for You

The Five Pillars of TQM: How to Make Total Quality Management Work for You
артикул: COM9780525937258USED
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   Описание
A four-star general who applied the principles of organization, product, process, leadership, and commitment to remaking the Air Force for the Gulf War explains the need for greater quality and productivity in corporate America. Tour.
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