Success is an Inside Job: Includes Bonus Book: Brilliant Service is the Bottom Line

Success is an Inside Job: Includes Bonus Book: Brilliant Service is the Bottom Line
sku: COM9781640950108USED
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   Description
From the bestselling author Simon T. Bailey comes...Two classic books combined into one.Success Is An Inside Job will...Articulate how to increase your self-worthIdentify how to shift from success to significanceEvaluate how to buy your futureDevelop your signature presenceBrilliant Service Is The Bottom Line will...Create High-Touch moments in the midst of a High-Tech worldConvey why customer ownership is more important than customer serviceDifferentiate your customer experience by creating memorable momentsAssess why Service Leaders are important to the operation
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