Learn about radio frequency identification devices, customer relationship management software, loss prevention, and much more. In the retail world of today, technology can be used extensively to prevent stock loss, maximise sales, and improve customer service. In addition to technology, retail security can drastically improve the safety and security of your retail store.In this course, learn about dynamic personalisation technology, radio frequency identification devices, and customer relationship management software. Then, learn about how to vet employees for trustworthiness, techniques for loss prevention, and how to identify and deal with crime in a retail environment. This course will be of great interest to anyone who hopes to someday manage a retail store, or to anyone who is just entering the retail business and wants to know how to maximise the potential of their retail store.