R11 TWS Wireless Stereo Headset Bluetooth 5.0 Binaural Earphones Music Riding Sports headphones earbuds, Black

1. We do not accept any refund without no reason. 2. We don't refund full if the partial items is damaged in delivery due to some objective matter. But we can accept a partial refund for compensating the damaged part. 3. If the product has quality problems, you can take pictures and vedio to us. When we confirm it , we will give you a satisfactory solution and refund you the damaged part 4.Can I mix models&colors ? Yes,sure, mixed orders or colors are acceptable. You can leave us a message about what models&colors you may need. But if you would like to take different models,please kindly send us an email.