KODAK Kodak Care Kit 3-Year Extended Warranty for Ngenuity 9150 Document Scanner
Your new Kodak Ngenuity Series Scanner is built to deliver real-world productivity advantages and allows you to benefit from Kodak's capture platform - scanner, software, service and support. Now you can proactively extend your initial warranty, protect your investment and help ensure ongoing productivity with a Kodak Care Kit from Kodak Service & Support. Situation update within one hour of your initial call Fast problem assessment and scheduling of a visit by a Field Engineer Four hour on-site response times within a 100-mile radius of specified cities All labor, repair parts and travel included Unlimited service calls Priority response time, plus an automated escalation process when necessary Help desk expertise, offering over-the-phone or online resolution for many hardware and software issues Full inspection and cleaning of equipment to spot and troubleshoot potential problems before they developYou can upgrade your warranty to provide on-site service for 1, 2 or 3 years now, protecting your budget from price increases and surprise repair bills. Obtaining a Care Kit helps ensure continuous, world-class service from Kodak. When you're covered, you can call at the first hint of trouble instead of waiting for a full-blown problem to shut down your scanning operation. Plus, your operators can call for help without having to get approval or requesting a purchase order. Care Kits are service agreements delivering comprehensive options for greater peace of mind for information-dependent businesses. Select the coverage you need in a Care Kit You can select the length of coverage and response time needed for your Kodak Ngenuity Series Scanner to enhance, extend or upgrade your warranty. Kodak Service & Support delivers more Over 1,100 badged, highly trained, certified professional Field Engineers - no subcontractors Strategically located parts depots across the U.S and Canada to ensure timely access for repairs One call does it all, from installation to break/fix and beyond Valuable support services, including installation, training, relocation, data conversion and others Award-winning, customer approved service with 98% of customer responding rating us as good/very good/excellent Note These Care Kits can also be purchased for Ngenuity Scanners sold under the Bowe Bell + Howell name.