Implementing Metrics for IT Service Management: ITSM Library, an Implementation Guide

Implementing Metrics for IT Service Management: ITSM Library, an Implementation Guide By Smith, David Published by Van Haren Publishing Publication Date: 2008-09-01 Subject: Business & Economics Corporate Governance, Business & Economics Corporate Governance, Computers Information Technology, Computers Information Technology, Computing & Information Technology, Computing And Information Technology, Computing: Professional & Programming, Van Haren Publishing, Computing & Information Technology, Computers Information Technology, Computers, Information Technology, Business & Economics Corporate Governance, Business & Economics, Corporate Governance, Computing And Information Technology, Anf: Computers And It, Reference Subject Keywords: Computers/Information Technology Genre: Computing & Information Technology, Computers, Information Technology, Business & Economics, Corporate Governance, Computing And Information Technology Target Audience: College/University