Difficult Personalities: A Practical Guide to Managing the Hurtful Behavior of Others (and Maybe Your Own)

An indispensable guide to understanding—and living or working with—people whose behavior leaves you frustrated and confusedWe all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this highly readable, extremely practical guide to dealing with the difficult personalities we encounter every day—in others, and in ourselves.Taking the American Psychiatric Association's widely used Diagnostic and Statistical Manual of Mental Disorders (DSM-IV-TR) as its starting point, Difficult Personalities helpfully outlines over a dozen different personality traits and types, detailing their common characteristics and underlying motivations. It also equips readers with numerous strategies for dealing with difficult behavior, including:Anger and conflict managementOptimism and assertion trainingRational and empathic thinkingReexamining your own personalityReaders will also benefit from sections on making difficult decisions and maintaining romantic relationships. Perfect for anyone who has ever wished that other people came with a handbook, Difficult Personalities illuminates the personality differences that so often serve as barriers to cooperation in the workplace and harmony at home.