Call Center Handbook : The Complete Guide to Starting, Running, and Improving Your Call Center

Call Center Handbook : The Complete Guide to Starting, Running, and Improving Your Call Center
sku: COM9781578203055NEW
$56.35
Shipping from: Canada
   Description
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im
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