Business Process Change 3rd Edition, Paperback Book, By: Paul Harmon

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. About the Author: Paul Harmon is a co-founder and executive editor at Business Process Trends - www.bptrends.com - an internationally popular website that provides a variety of free articles, columns, surveys and book reviews each month on trends, directions and best practices business process management. Paul is also a co-founder, chief methodologist and a principal consultant of BP Trends Associates (BPTA) - www.bptrendsassociates.com - a professional services firm providing executive education, training and consulting services that are interested in understanding and implementing business process management.