Be My Guest. Student's Book
Description
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
Technical Details
| author: | O`Hara Francis |
| ISBN: | 9780521776899 |
| year: | 2002 |
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