A Long-Term Care Leaders Guide to High Performance: Doing Better Together

From the authors of the award-winning Meeting the Leadership Challenge in Long-Term Care, this book provides a blueprint for success in today’s performance-based healthcare system. It presents a tested approach to delivering optimal care to each resident using a proven, coordinated bundle of key practices that include: Leadership that brings out the best in staff; a communication infrastructure to support teamwork throughout an organization; and a high-involvement performance improvement process that delivers quality person-centered care and prevents avoidable declines. This practical resource takes long-term care leaders through the critical steps to achieve staff stability, strengthen coordination of care, and maintain the highest practicable well-being for each resident. It demonstrates how engaging staff in continuous quality improvement produces consistently high-quality care. Whether care communities are excelling or struggling, leaders can benefit from these performance-improving practices. Filled with candid, impactful personal accounts about implementing quality improvement in nursing homes, A Long-Term Care Leader’s Guide reveals precisely how leaders and their staff can do better, together. Accompanying downloadable, how-to guides include: Three Steps to Transforming the Medication Pass: Individualizing Care and Managing Workflow; Rethinking the use of Position-Change Alarms; Eliminating Off-Label Use of Antipsychotics: A 10-Step Guide for Nursing Homes; MUSIC & MEMORY: Implementation Steps to Maximize Benefits: A Nursing Home Leader’s Guide; Common Infrastructure Self-Assessment