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Return policy details Buyers can return items for a refund within 7 days from the day the items were received, and the buyer must bear the return cost. Items must be returned in the same exact condition in which they were delivered. Buyers can return the items for a refund if they are not as described or with quality problems within 7 days from the day the items were received. The buyer is required to bear the return cost, based on the condition of the items received.