Обнимите своих клиентов. Практика выдающегося обслуживания. NEON Pocketbooks
Description
Удержать клиентов — задача любого бизнеса. Но чаще всего эти попыткиограничиваются скидками для постоянных покупателей, без использования возможностейсовременных баз данных. Автор этой книги, владелец успешной сети магазинов одеждыMitchells / Richards / Marshs и Wilkes Bashford на самом конкурентном рынке — рынкеСША. Он сделал так, что его продавцы знают все окаждом из сотен тысяч покупателей имогут предложить каждому именно то, что ему нужно.Особая ценность этой книги в том, что она написана практиком, который делится своимирецептами, а не консультантом, который пытается продать вам свои услуги. Читайте именяйте свой бизнес к лучшему.
Technical Details
age: | 12 |
author: | Митчелл Джек |
binding: | Мягкий переплёт |
ISBN: | 9785002147649 |
page_extent: | 384 |
publisher: | Манн, Иванов и Фербер |
series: | NEON Pocketbooks |
Type: | book |
Weight: | 0.210 |
year: | 2024 |
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