Книга Career Paths: Call Centers. Teacher's Guide
Description
Книга для учителя к пособию Career Paths - Call Centers содержит подробные планы уроков, ответы и аудиоскрипты. Лексическое пособие для работников колл-центров, которые хотят улучшить свои навыки общения на английском языке в рабочей среде. Пособие объединяет специализированную лексику и рабочий контекст на уроках английского языка, чтобы сформировать необходимые для карьеры языковые навыки. Охватывает широкий спектр тем, таких как коммуникационное оборудование, возможности профессии, отвечать на звонки, техническая поддержка, автоматизированные системы и др.
Technical Details
| age: | 12 |
| Weight: | 0.281 |
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