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pockets: roomy enough to store your daily essentials and make your stuff organized. design: structured design makes it stand up by itself easily. it can be used as a women handbag, satchel bag, handle purse, work bag, fashion tote etc. after-sale service: we offer excellent customer service. if you have any problems after purchasing, please feel to contact the seller by email. we will full refund or resend a replacement bag / matching part asap.